Lenovo ThinkPad Tablet Manuel d'utilisateur Page 83
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Chapter12.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
Lenovotechnicalsupport
AfteryoubuyaThinkPadTablet,registeryourtabletwithLenovo.Usingtheregisteredinformation,Lenovo
cancontactyouincaseofarecallorothersevereproblems.AfteryouregisteryourcomputerwithLenovo,
youwillreceivequickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextended
privilegesandservicestoregisteredusers.
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
IfyouneedtocalltheLenovoCustomerSupportCenter,gotohttp://www.lenovo.com/support/phonefor
thelatesttelephonenumbersandhoursofoperation.
Duringthewarrantyperiod,youcangetthefollowingservicesfromtheCustomerSupportCenter:
•Problemdetermination:Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.
•Lenovohardwarerepair:IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement:Occasionally,theremightbechangesthatarerequiredaftera
producthasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineering
Changes(ECs)thatapplytoyourhardwareavailable.
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourtablet,refertotheSafety
andWarrantyGuidethatcomeswithyourtablet.
Locatingthemachinetypeandmodel(MTM)numberandthesystemserialnumber
Whencallingfortechnicalassistance,youarerequestedtoprovidetheMTMnumberandthesystemserial
numberofyourtablet.TogettheMTMnumberandtheserialnumber,doeitherofthefollowing:
•OpenAndroidSettingsandtouchAbouttablet.ThenyoucanseetherequirednumbersunderMachine
typeandmodelandSystem-unitserialnumber.
•OpentheSIMcardslotcover.TheMTMlabelisafxedontheinnersideofthecover.
©CopyrightLenovo2011,2012
75
- UserGuide 1
- SecondEdition(May2012) 2
- ©CopyrightLenovo2011,2012 2
- Contents 3
- Readthisrst 5
- Chapter1.Productoverview 9
- Back-sideview 12
- Accessories 13
- Features 13
- Specications 14
- Operatingenvironment 14
- –Operating:8%to80% 15
- –Storage:5%to95% 15
- .Productoverview7 15
- 8UserGuide 16
- Chapter2.Gettingstarted 17
- Homescreens 18
- UsingLenovoLaunchZone 19
- CustomizingyourHomescreens 20
- Usingthemultitouchscreen 21
- Usingtheonscreenkeyboard 23
- UsingtheThinkPadTabletPen 24
- Screenlockmode 25
- .Gettingstarted19 27
- Chapter2.Gettingstarted21 29
- 22UserGuide 30
- InstallingtheSIMcard 31
- ConnectingtoaWi-Finetwork 33
- UsingBluetoothdevices 34
- 28UserGuide 36
- Chapter4.Batteryandacpower 37
- Checkingthebatterystatus 39
- 32UserGuide 40
- Chapter5.Usingyourtablet 41
- Usingheadphonesorearphones 42
- Usingthecameras 42
- Listeningtomusic 43
- Readingbooks 43
- WorkingwithEmail 43
- Managingyourcontacts 44
- Usingtheclock 45
- Usingthescreencapturefunction 45
- WorkingwithUSBdevices 45
- UsingthemicroUSBconnector 45
- Usingthefull-sizeUSBconnector 46
- Usingthe3-in-1mediacardreader 47
- UsingHDMIdevices 49
- Usingsynchronizationsolutions 49
- SharingyourInternetconnection 50
- Chapter5.Usingyourtablet43 51
- UsingtheGPSsatellitereceiver 52
- 1Keyboard 53
- 24OpticalTrackPoint 53
- 3Hotkeys 53
- ThinkPadTabletDock 54
- Figure12.OpeningtheUSBcover 55
- UsingtheThinkPadTabletDock 57
- Accessingyourcompany’sVPN 59
- Chapter8.Security 61
- Encryptingtheashmediacard 62
- .Security55 63
- 56UserGuide 64
- Chapter9.Youandyourtablet 65
- Gettingupdates 66
- Travelingwithyourtablet 66
- Traveltips 67
- Travelaccessories 67
- Careandmaintenance 67
- Chapter10.Settings 69
- WIRELESS&NETWORKS 70
- Chapter10.Settings63 71
- 64UserGuide 72
- PERSONAL 73
- 66UserGuide 74
- Chapter10.Settings67 75
- 68UserGuide 76
- .Settings69 77
- 70UserGuide 78
- 2.TouchResettablet 81
- .Troubleshootingproblems73 81
- 74UserGuide 82
- Chapter12.Gettingsupport 83
- Lenovouserforums 84
- Wirelessrelatedinformation 85
- Exportclassicationnotice 86
- Electronicemissionnotices 86
- Directive 87
- JapaneseVCCIClassBstatement 88
- 82UserGuide 90
- Lenovorecyclingstatement 91
- Japanrecyclingstatements 91
- RecyclinginformationforBrazil 92
- EUWEEEstatements 92
- Equipment(WEEE) 94
- Chinasubstancedisclosuretable 94
- TurkishRoHS 94
- UkraineRoHS 95
- 88UserGuide 96
- AppendixC.Notices 97
- Trademarks 98
- PartNumber: 100
- Printedin 100
- (1P)P/N: 100
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