Lenovo ThinkServer TS140 Manuel d'utilisateur Page 103

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Symptom
Action
2.Ifyouhaveanydiagnosticprograms,runthe
diagnosticprogramstotestthememorymodules.
3.Reinstallthememorymodules.
4.Replacethesuspectmemorymodules.
5.(Trainedservicetechnicianonly)Replacethesystem
board.
Keyboard,mouse,orUSBdeviceproblems
Followthesuggestedactionsforthecorrespondingsymptomintheorderinwhichtheyarelisteduntilthe
problemissolved.Ifnoneoftheseactionssolvetheproblem,see“Troubleshootingprocedure”onpage87
forthesubsequentstepsyoushouldcheckafterusingtheinformationinthistopic.
Symptom
Action
Allorsomekeysonthekeyboarddonotwork.1.Makesurethat:
TheUSBkeyboardcableissecurelyconnected
toaUSBconnectorontheserver.IftheUSB
keyboardisconnectedtoaUSBhub,disconnect
thekeyboardfromthehubandconnectitdirectly
totheserver.
Nokeysarestuck.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage21
.
2.Restarttheserver.
3.Replacethekeyboard.
Themouseorpointingdevicedoesnotwork.1.Makesurethat:
Themouseorpointingdevicecableissecurely
connectedtotheserver.IftheUSBmouseor
pointingdeviceisconnectedtoaUSBhub,
disconnectthemouseorpointingdevicefromthe
hubandconnectitdirectlytotheserver.
Themouseorpointingdeviceiscleanandnodust
accumulates.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage21
.
2.Restarttheserver.
3.Replacethemouseorpointingdevice.
AUSBdevicedoesnotwork.
1.Makesurethat:
TheUSBcableissecurelyconnectedtotheserver.
IftheUSBdeviceisconnectedtoaUSBhub,
disconnectthedevicefromthehubandconnect
itdirectlytotheserver.
Thedevicedriversareinstalledcorrectly.
TheUSBcontrollerisenabledintheSetupUtility
program.See“UsingtheSetupUtilityprogram”
onpage21
.
Chapter7.Troubleshootinganddiagnostics91
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