AwirelessLANproblem
Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.
Actions:
•EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversion
supportedbyAccessConnectionsisthelatestdocumentedinthereadmefile.
•Ensurethatyourcomputeriswithinrangeofawirelessaccesspoint.
•Ensurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconintheWindows
notificationarea.
•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis
case-sensitiveinformation.
AwirelessWANproblem
Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.
Action:Thewide-area-networkcard(WANcard)isnotsupportedonthiscomputer.Removeit.
Note:SomecomputermodelsdonothaveawirelessWAN.
Bluetoothproblem
Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal
speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetprofileorAVprofile.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMedia
®
Player).
2.OpenControlPanel.
3.ClickHardwareandSound➙Sound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusingtheAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
Note:Bluetoothissupportedonlyonsomecomputermodels.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
•“Anoptionthatwasjustinstalleddoesnotwork”onpage46
•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage47
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
•Theoptionisdesignedforyourcomputer.
46ThinkCentreM83zHardwareMaintenanceManual
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