Lenovo M83z Spécifications Page 44

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DVDproblems
Selectyoursymptomfromthefollowinglist:
“BlackscreeninsteadofDVDvideo”onpage38
“DVDmoviewillnotplay”onpage38
“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage38
“Playbackisverysloworchoppy”onpage38
“Invaliddiscornodiscfoundmessage”onpage39
BlackscreeninsteadofDVDvideo
Symptom:BlackscreeninsteadofDVDvideo
Actions:
RestarttheDVDplayerprogram.
Closeanyopenfiles,turnoffthecomputer,andthenrestartthecomputer.
Tryalowerscreenresolutionorcolordepth.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage29
.
DVDmoviewillnotplay
Symptom:DVDmoviewillnotplay.
Actions:
Ensurethatthediscsurfaceiscleanandnotscratched.
Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor
theregionwhereyouareusingyourcomputer.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage29
.
NoaudioorintermittentaudiowhileplayingDVDmovie
Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.
Actions:
Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.
Ensurethatthediscsurfaceiscleanandnotscratched.
Checkallcableconnectionstoandfromthespeakers.
UsetheDVDmenuforthevideotoselectadifferentaudiotrack.
Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical
assistance,see“LenovoSupportWebsite”onpage29
.
Playbackisverysloworchoppy
Symptom:Playbackisverysloworchoppy.
Actions:
Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.
38ThinkCentreM83zHardwareMaintenanceManual
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