Lenovo TD100 Manuel d'utilisateur télécharger pdf (Page 184)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to

determine which components are customer replaceable units (CRU) and which components are field

replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Error code Description Action

00019502 Processor 2 is not functioning; check VRM

and processor LEDs.

1. (Trained service technician only) Reseat

microprocessor 2.

2. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. (Trained service technician only)

Microprocessor 2

b. (Trained service technician only) System

board

00019701 Processor 1 failed the built-in self-test

(BIST).

1. (Trained service technician only) Reseat

microprocessor 1. If two microprocessors are

installed, remove microprocessor 1 and replace it

with microprocessor 2 to determine if the

microprocessor or the system board failed.

2. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. (Trained service technician only)

Microprocessor 1

b. (Trained service technician only) System

board

00019702 Processor 2 failed the built-in self-test

(BIST).

1. (Trained service technician only) Reseat

microprocessor 2.

2. Replace the following components one at a time,

in the order shown, restarting the server each

time:

a. (Trained service technician only)

Microprocessor 2

b. (Trained service technician only) System

board

01298001 No update data for processor 1.

1. Make sure that all microprocessors have the

same cache size (see “Using the

Configuration/Setup Utility program” on page 16.

2. Update the BIOS code (see “Updating the

firmware” on page 15).

3. (Trained service technician only) Reseat

microprocessor 1.

4. (Trained service technician only) Replace

microprocessor 1.

166 ThinkServer TD100 and TD100x: Hardware Maintenance Manual

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Lenovo TD100 Manuel d'utilisateur Page 184

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