Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:
•“Audioproblems”onpage93
•“CDproblems”onpage94
•“DVDproblems”onpage95
•“Intermittentproblems”onpage97
•“Keyboard,mouse,orpointingdeviceproblems”onpage97
•“Monitorproblems”onpage98
•“Networkingproblems”onpage100
•“Optionproblems”onpage103
•“Performanceandlockupproblems”onpage104
•“Printerproblems”onpage105
•“Serialportproblems”onpage105
•“Softwareproblems”onpage106
•“USBproblems”onpage107
Audioproblems
Selectyoursymptomfromthefollowinglist:
•“NoaudioinWindows”onpage93
•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”
onpage94
•“Soundcomesfromoneexternalspeakeronly”onpage94
•“NoaudioinDOSapplicationsorgames”onpage94
NoaudioinWindows
Symptom:NoaudioinWindows
Actions:
•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis
settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac
electricaloutlet.
•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.
•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.
VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.
•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,
verifythatthevolumeisnotsettoolow.
•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector
onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.
Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal
speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,
theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.
•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating
system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature
andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.
Chapter10.Troubleshootinganddiagnostics93
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