Lenovo ThinkVantage Rescue and Recovery 4.3 (Deployment G Manuel d'utilisateur

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Rescue and Recov ery 4.3
Deployment Guide
Updated: September 2 8, 2009
A ThinkVantage Technology publication
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Résumé du contenu

Page 1 - Deployment Guide

Rescue and Recov ery 4.3Deployment GuideUpdated: September 2 8, 2009A ThinkVantage Technology publication

Page 2

– Access BIOS: Opens the BIOS Setup Utility program.v Communicate– Communication overview: Links to related help topics in the Rescue andRecovery envi

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For more information, see “Rejuvenation” on page 16.Hints and TipsFor hints and tips on using the Rescue and Recovery program, see the Rescue andRecov

Page 4

4 Rescue and Recovery 4.3 Deployment Guide

Page 5 - Contents

Chapter 2. InstallationPrior to installing the Rescue and Recovery program, you can customize theRescue and Recovery XML file for your enterprise and

Page 6

Installing the Rescue and Recovery programThe Rescue and Recovery installation package was developed with InstallShield10.5 Premier as a Basic MSI pro

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Note: For the Rescue and Recovery program, the OEM computers hard disk drivemust be configured according to recommendations in “Scenario 2 - Installin

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setup.exe /aAn administrative installation presents a wizard that prompts the administrativeuser to specify the locations for unpacking the setup file

Page 9 - Chapter 1. Overview

actions performed by the Add/Remove Programs applet from Control Panel. Thelog file is not created when your are running the setup.exe file directly f

Page 10 - Rejuvenating

v Z902ZABXXXXUS00.tvtwhere AB determines the compatibility of the Predesktop Area and XXXX isthe build id. This file is required to install the Predes

Page 11 - Hints and Tips

v Russianv Spanishv Swedishv Simplified Chinesev Traditional ChineseRescue and Recovery custom public propertiesThe installation package for the Rescu

Page 13 - Chapter 2. Installation

Using PowerQuest Drive Image based tools with Rescue andRecoveryIf the PowerQuest DeployCenter tool PQIMGCTR is installed in the followinglocation (X:

Page 14 - Installation requirements

Using WIM files, ImageX, and Windows 7Windows 7 deployment is based on disk imaging using ImageX. ImageX utilizesfile-based imaging with WIM files ins

Page 15 - Installation components

2. Click Computer Configuration → Windows Components → BitLocker DriveEncryption → Operating System Drives.3. Enable the Require additional authentica

Page 16 - Installation log files

Chapter 3. ConfigurationsThis chapter provides information that you will need to configure the Rescue andRecovery program for your enterprise. Within

Page 17 - Chapter 2. Installation 9

Single file restoreSingle file restore prompts the user for the Backup Storage location, and then theuser selects a backup. The Rescue and Recovery pr

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a. Select the appropriate drive from the drop-down menu of available drives.Backup files on the selected drive are displayed by the Rescue andRecovery

Page 19 - Chapter 2. Installation 11

Various types of recovery methods can be used to renew computer systems. TheBase Software Administrator program utilizes the full factory recovery met

Page 20 - Recovery

Table 9. General settingsSettingWindows control filekeyword DescriptionName FullName= Sets the user name for thecomputer.Organization OrgName= Sets th

Page 21 - Compatibility with BitLocker

Table 11. Switches (continued)Switch Description/SILENT Suppresses any message boxes for error orsuccessful completion. (For return codes, thefollowin

Page 22 - Rescue and Recovery program

In the Rescue and Recovery ADM file, there is an option to configure the ScheduleTask 1 and Schedule Task 2 settings. The following registry keys must

Page 23 - Chapter 3. Configurations

Rescue and Recov ery 4.3Deployment GuideUpdated: September 2 8, 2009

Page 24 - Rejuvenation

were taken using Sysprep. Rejuvenating or restoring the operating system andapplications will not work with a Sysprep base backup.Mapping a network dr

Page 25 - Custom recovery

With reboot at the end, enter the following command:: Silent install using the MSI with a reboot: Type the following command on one linestart /WAIT ms

Page 26 - Preinstallation setup

at:http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#rnr3. If you want to exclude .mpg and .jpg files from the backups, set the re

Page 27 - Chapter 3. Configurations 19

Supported Sysprep multiple drive configurationsWindows PE drive enumeration may be different than the Windows mainoperating system enumeration for Pri

Page 28

For more information on Active Directory configurations for the Rescue andRecovery program using Group Policy, see the accompanying XML/ADMSupplement

Page 29 - Sysprep Backup/Restore

HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\BackupListv One line per include/exclude rule entry.v If more than one setting applies to a file or

Page 30

x=?:\Documents and Settings\*\Local Settings\History\*X=?:\Documents and Settings\*\Local Settings\Temp\*x=?:\Documents and Settings\*\Local Settings\

Page 31 - Sysprep backup

You can disable interface switching so that a user will not be able to switchbetween the two interfaces. To disable the interface switching, set the f

Page 32

Working with WIM files and ImageXWindows 7 deployment is based on disk imaging using ImageX. ImageX utilizesfile-based imaging with WIM files instead

Page 33 - EFS file limitation

03/10/04 00:00:00 AM 165 BOOT.INI08/16/02 00:00:00 AM 53786 COMMAND.COM12/16/03 00:00:00 AM 222 CONFIG.ICR12/16/03 00:00:00 AM 222 CONFIG.SYS04/06/00

Page 34 - Completing a backup

Third Edition (October 2009)© Copyright Lenovo 2008, 2009.LENOVO products, data, computer software, and services have been developed exclusively at pr

Page 35 - Chapter 3. Configurations 27

Delete files from the Predesktop Area directoriesRRUTIL /d C:\temp\dellist.txtDelete a file in the \preboot, \minint, or root of the Rescue and Recove

Page 36 - Trouble ticket

Directory of \RRbackups\C\1\03/15/04 22:29:29 PM 50003968 Data003/15/04 22:29:45 PM 50003968 Data103/15/04 22:44:50 PM 50003968 Data1003/15/04 22:51:5

Page 37 - Chapter 3. Configurations 29

2. Sample command: RRUTIL /bs would display the backup space on the console.As previously stated in this chapter, the rrutil.exe file enables you to G

Page 38 - Using RRUTIL.EXE

Note: xx in the file name represents one of the following two-letter languageabbreviations:Table 16. Language codesTwo-letter language code Languagebr

Page 39 - Chapter 3. Configurations 31

Notes:a. Catalog files are unnecessary, as they are not processed by the Rescue andRecovery environment. The preceding instructions apply to any devic

Page 40 - Backup directory list

Changing the environment backgroundThe background of the right panel is a bitmap graphic and is named mainbk.bmp.The file mainbk.bmp is located in the

Page 41 - Chapter 3. Configurations 33

Table 18. Entry type parametersParameter Button type0 Empty field. Use this value when you want to leave a row blankand unused.1 Section head text. Us

Page 42 - Example: pdaguixx.ini

Button00=[0-10], "title", file.bmp, [0 or 1], 1, [0 or 1],%tvtdrive%[pathname\executable]The value of %tvtdrive% must be the boot drive lett

Page 43 - Predesktop Area

[Reboot messages]The Welcome window is defined in the [Welcome] section of pdaguixx.ini (wherexx is the language designation). Depending on the change

Page 44 - Changing the main GUI fonts

Note: Do not change or delete lines 13 and 14.In the [REBOOT] section of the pdaguixx.ini (where xx is the language designation)file, you can modify t

Page 45 - Editing pdagui.ini

ContentsPreface ...vChapter 1. Overview ...1Predesktop Area ...1Windows environment ...2Rejuvenating ...

Page 46

E-mailThe Rescue and Recovery program provides support for Web-based e-mail throughthe Opera browser. Opera provides IMAP-based e-mail which can be en

Page 47 - Chapter 3. Configurations 39

1. Get the C:\PREBOOT\STARTUP\OPERA_010.CMD for editing by using theRRUTIL process as described in “Using RRUTIL.EXE” on page 30.2. Open the file for

Page 48

Enabling or specifying the full download pathThere are numerous settings that you can set to enable display of the ″Save As″window. The most straightf

Page 49 - Configuring the Opera browser

5. Use the search function find the desired file, then do one of the following:v If the extension is found, but files with that extension do not work

Page 50 - Customizing bookmarks

8. Put the file back by using the RRUTIL process as described in “UsingRRUTIL.EXE” on page 30.9. Restart the Rescue and Recovery workspace for changes

Page 51 - Changing proxy settings

The following table provides the entry and description for IP configurations:Table 20. Static IP address entriesEntry DescriptionGateway Specifies the

Page 52 - Download Directory=%OpShare%

4. Put the script or program into the \Temp\preboot\startup path.5. From a command line, type in RRUTIL –p \Temp.6. To verify that the script or progr

Page 53 - TEXT/PLAIN=1,,,,TXT,

Master passwordThe master password is a single password that allows you access to the PredesktopArea and backups. This is set by using the command lin

Page 54 - Adding a static IP address

4. A message prompts to create the rescue media when performing a backup, ifthe Rescue and Recovery program detects that no rescue medium has beencrea

Page 55 - Startup applications

Chapter 4. Best practicesThis chapter provides best practice scenarios to install and configure the Rescueand Recovery program for your enterprise. Wi

Page 56 - Password access

iv Rescue and Recovery 4.3 Deployment Guide

Page 57 - Create Rescue Media

@ECHO OFF:: This is the name of the EXE (Without the .EXE)set BUILDID=z902zisXXXXus00.exe:: This is the drive letter for the z902zisXXXXus00.exe:: NOT

Page 58

set TCL_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24\tcl\tcl8.4set TK_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Pyth

Page 59 - Chapter 4. Best practices

%tvtdrive%\Preboot\Opera\Opera.EXE, http://www.pc.lenovo.com/cgi-bin/access_IBM.cgi?version=4&link=gen_support&country=__COUNTRY__&languag

Page 60

Some OEMs store pointers to their product recovery code in the Master BootRecord sector. OEM product recovery code may interfere with the Rescue andRe

Page 61 - Updating

addition, due to the nature of accessing protected areas of the hard drive, onlyadministrators can create the ISO. These files and directories are inc

Page 62

7. Assign the drive letter (C)8. Exit Diskpart9. Format disk such as c: /fs:ntfs /q /y /v:WinXP10. Run bootsect /nt5211. Run BMGR32.EXE /Fbootmgr.bin

Page 63 - Chapter 4. Best practices 55

16. Navigate to your intended path in the Save As field on the Export RegistryFile dialog box.17. Click the Save button.Now, you can create an install

Page 64

6. Boot from the Windows 7 installation disc again and proceed to the driveselection menu.7. Create Partition 1 with a 1GB size for the service partit

Page 65 - Chapter 4. Best practices 57

60 Rescue and Recovery 4.3 Deployment Guide

Page 66

Appendix A. Administrative toolsThinkVantage technologies offers tools that can be implemented by corporate ITadministrators. These tools can be downl

Page 67 - Chapter 4. Best practices 59

PrefaceInformation presented in this guide is to support Lenovo computers installed withthe ThinkVantage®Rescue and Recovery®program.The Rescue and Re

Page 68

Table 23. RRcmd parameters (continued)Command ResultList List files that are included in the backup level (must includelocation and level).Basebackup

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Table 23. RRcmd parameters (continued)Command Resultlevel=x Where x is a number from 0 (for the base) to maximum number ofincremental backups (only us

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1. Retrieve value of UUID and Index. You can get the value of UUID and Index ofthe backups stored in the USB storage device, by executing either of th

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Table 24. (continued)Parameters Description/y Suppresses confirmation of the drive beingcleaned. This parameter is optional.Note: The bmgr32.exe file

Page 72 - CONVDATE

MapDrvMapDrv provides network share functions for ThinkVantage Technology products.MapDrv is used to connect and disconnect ThinkVantage Technology pr

Page 73 - InvAgent

Table 25. MapDrv parameters (continued)Parameter Result/user Sets the stored encrypted user name for this share./NetPath Sets the value output from Ma

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Table 26. BMGR32 parameters (continued)Parameter Result/CFGfile Apply the configuration file parameters. See “RRCMDcommand-line interface” on page 61

Page 75 - Using MapDrv

Table 26. BMGR32 parameters (continued)Parameter Result/U2 Show partition 2./U3 Show partition 3./US Show service partition./Fmbr Load the Rescue and

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v Prev Active PartDisplays the partition table index of the previously active partition when bootedto the service area.v Boot StateDetermines the curr

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The parameters for cleanmbr32.exe are:Table 28.Parameter (Required): Description/A Clear MBR and install PC DOS MBRParameter (Optional):/Dn Apply chan

Page 78 - BMGR CLEAN

vi Rescue and Recovery 4.3 Deployment Guide

Page 79 - Active Directory Support

v User policiesv Default user policiesv Computer preferencesv User preferencesv Default user preferencesAs described previously, computer and user pol

Page 80 - Group Policy settings

Rescue and RecoveryThe following table provides the policies for the Rescue and Recovery program.Table 30. \Rescue and RecoveryPolicy DescriptionConfi

Page 81 - User interface

Table 32. \Rescue and Recovery\Settings\User interface (continued)Policy Setting DescriptionMenus AdvancedMenu Show, gray, or hide the Advanced menu i

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Table 32. \Rescue and Recovery\Settings\User interface (continued)Policy Setting DescriptionRestore Rejuvenate Show, gray, or hide the Rejuvenate radi

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Table 32. \Rescue and Recovery\Settings\User interface (continued)Policy Setting DescriptionCopyBackups CopyToUSB Show, gray, or hide the Copy To USB

Page 84

Table 33. \Rescue and Recovery\Settings\BackupPolicy Setting DescriptionBackupLocal Enable or disable Backup Local as a selecteddestination for backup

Page 85

Table 33. \Rescue and Recovery\Settings\Backup (continued)Policy Setting DescriptionBackupNetwork Enable or disable Backup Network as aselected destin

Page 86

Table 33. \Rescue and Recovery\Settings\Backup (continued)Policy Setting DescriptionMaxNumberIncrementals The maximum number of allowableincremental b

Page 87

Table 33. \Rescue and Recovery\Settings\Backup (continued)Policy Setting DescriptionPreBackup Pre Command to run prior to a backup operation.Include t

Page 88

Table 34. \Rescue and Recovery\Settings\Restore (continued)Policy Setting DescriptionPostRestore PostWinRestoreParameters The parameter that passes th

Page 89 - User Messages

Chapter 1. OverviewThe Rescue and Recovery program represents a unique combination ofThinkVantage Technologies. This integrated application provides a

Page 90 - Scheduler tasks

Mapping network driveThe following table provides the policy settings for the mapping network drivefunction.Table 37. \mnd\Rescue and RecoveryPolicy D

Page 91 - Appendix B. User tasks

Appendix B. User tasksUsers belonging to different user groups have different rights and abilities toperform various user tasks.Windows 7The following

Page 92

c:\Program Files\Common Files\Lenovo\Python24\python c:\Program Files\Common Files\Lenovo\spi\mkspiim.pyc /scripted:: This line will create the ISO wi

Page 93 - Appendix C. Notices

Appendix C. NoticesLenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Lenovo repr

Page 94 - Trademarks

Any performance data contained herein was determined in a controlledenvironment. Therefore, the result in other operating environments may varysignifi

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