Lenovo 4X30E51035 Guide de l'utilisateur télécharger pdf (Page 19)

AppendixB.ServiceandSupport

Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe

warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull

explanationofLenovowarrantyterms.

Onlinetechnicalsupport

Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:

http://www.lenovo.com/support

Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty

period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour

location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.

Telephonetechnicalsupport

InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days

aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade

availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.

BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:

optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,

theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware

congurationinformationforyoursystem.

Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour

computerduringthecall.

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo

Supportisalwaysavailableathttp://www.lenovo.com/support/phone

.Ifthetelephonenumberforyour

countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.

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Lenovo 4X30E51035 Guide de l'utilisateur Page 19