Lenovo NONE FOUND 3000 V100 Manuel d'utilisateur

Lenovo 3000 V100Service and Troubleshooting Guide Includes: v Introduction to other sources of information v Important tips fo

Finding information with the Lenovo Care button The Lenovo Care button can help you in many situations when your computer is workin

Chapter 2. Caring for your computer Though your computer is designed to function reliably in normal work environments, you need to

v Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. v

v Register your Lenovo products with Lenovo (refer to the Web page: www.lenovo.com/register). This can help authorities return your

2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook

Chapter 3. Solving computer problems Frequently asked questions . . . . . . .8 Diagnosing problems . . . . . . . . .10 Troubl

Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details a

How can I contact the Customer Support Center? See Chapter 6, “Getting help and service,” on page 31 of this Guide. For the phone

Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for

Code Message Description 0212* Keyboard Controller Failed Keyboard controller failed test. May require replacing keyboard controller. 021

Code Message Description 02B002B1 Diskette drive A errorDiskette drive B error Drive A: or B: is present but fails the BIOS POST di

Code Message Description N/A* Parity Check 2 nnnn Parity error found in the I/O bus. BIOS attempts to locate the address and displ

A password problem Problem: I forgot my password. Solution: → If you forgot your power-on password, you must take your computer

Problem: The "critical low-battery error" message appears, and the computer immediately turns off. Solution: The battery power

Problem: The Fn+F12 key combination does not make the computer enter hibernation mode. Solution: The computer cannot enter hibernatio

Problem: Incorrect characters appear on the screen. Solution: Did you install the operating system or application program correctly?

Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.

Problem: The computer does not turn off with the power switch. Solution: If the standby indicator is on and you are working under

Solving computer problems 20 Lenovo 3000 V100 Service and Troubleshooting Guide

Chapter 4. Recovery options Using Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspace to h

Lenovo 3000 V100Service and Troubleshooting Guide

Attention: All of the files on the primary hard disk partition (usually drive C) will be lost in the recovery process. However, b

Chapter 5. Upgrading and replacing devices Replacing the battery Important Read Safety and Warranty Guide before replacing the batter

5. Install a fully charged battery 1.1 6. Slide the battery latch to the locked position 2.22 7. Turn the computer

Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks. Put the drive on a material, suc

5. Disconnect the hard disk drive and remove it by pulling out the tab3.3 6. Insert a new hard disk drive into the hard

7. Reinstall the cover by aligning the front side of the cover first 1, and closing the cover 2. Then tighten the two scre

2. Turn off the computer; then disconnect the ac adapter and all cables from the computer. 3. Close the computer display, and

8. With the notched end of the SO-DIMM toward the contact edge side of the socket, firmly insert the SO-DIMM into the socket a

To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn the computer on. 2. While the initial screen is

Chapter 6. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more inf

Note Before using this information and the product it supports, be sure to read the following: v Safety and Warranty Guide includ

v Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel

operation, visit the Support Web site at www.lenovo.com/support/phone. If the number for your country or region is not listed, cont

Getting help and service 34 Lenovo 3000 V100 Service and Troubleshooting Guide

Appendix A. Warranty information Warranty Information This Appendix provides information regarding the warranty period and type of warra

1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install w

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).When a 5, 6 or 7 type of warranty service is

Country or Region Telephone Number Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 4520-8200 warranty service and support: 7

Country or Region Telephone Number Lithuania +386-61-1796-699 Luxembourg +352-298-977-5063 (French) Malaysia 1800-88-1889 Malta +356-23-4175

Country or Region Telephone Number United Kingdom 01475-555-055 Standard warranty support: 08705-500-900 (English) United States 1-800-426-7

Appendix B. Customer Replaceable Units (CRUs) For your computer, the following parts are designated Customer Replaceable Unit (CRU) pa

Contents Read first . . . . . . . . . . . . .v Chapter 1. Finding information . . . . .1 This guide and other publications

42 Lenovo 3000 V100 Service and Troubleshooting Guide

Appendix C. Features and Specifications For details about each part and its function of your computer, see “About your computer″ in

v RJ45 Ethernet connector v IEEE1394 connectorExpressCard slot v ExpressCardOptical drive v CD-ROM, DVD-ROM, Combo or Multi driv

v Input rating of the ac adapter: 100-240 V ac, 50 to 60 Hz Battery pack v Lithium-ion (Li-Ion) battery pack – Nominal volta

Specifications 46 Lenovo 3000 V100 Service and Troubleshooting Guide

Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Con

indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained

installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning

for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fit

IBM Lotus Software Offer About the offer: As a qualifying Lenovo computer customer, you are receiving a single, limited license for

iv Lenovo 3000 V100 Service and Troubleshooting Guide

International Program License Agreement:The software licensed to you under this offer does not include software upgrades or technical

–In Asia Pacific Countries: Via the Internet: http://smartsuite.modusmedia.com Mail address: IBM - Lotus Notes and SmartSuite Pr

54 Lenovo 3000 V100 Service and Troubleshooting Guide

Index AAccess Help 1, 8, 10, 21, 41 Bbatteryproblems 17 replacing 23 boot priority order list 19 Ccarrying the computer 4 cleaning the

56 Lenovo 3000 V100 Service and Troubleshooting Guide

Part Number: 42T8063 Printed in China (1P) P/N: 42T8063

Read first Avoid leaving the base of your computer, or any other part that becomes hot during operation, in contact with your

Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase o

Chapter 1. Finding information This guide and other publications Setup Instructions helps you to unpack your computer and get started.